From the beginning of the 20th century, technology has advanced at an accelerated rate. Digital innovations are applicable to all industries, including food and beverage (F&B). Nowadays, people prioritize shorter waiting time and a hassle-free experience when ordering their meals.
In Singapore, F&B businesses are encouraged to adopt digital solutions in their business operations. In an environment where even the government is stepping up their efforts in ensuring customers can have a better dining experience through digital solutions, businesses can anticipate the following challenges if they do not stay ahead of the digital curve.
You fall behind
According to a report by Internet World Stats, there are more than 3.8 billion people using the internet in 2017. That means more than half of the world’s population can access the web easily. Taking that into account, an F&B business could easily fall behind by not going digital. By not staying ahead with technology trends, businesses could lose key customers and sales.
You become irrelevant and outdated
Your brand visibility is based on how well users are able to find you. If your F&B business does not have an adequate online visibility, growth can be easily stunted. To stay current and allow customers to discover your business easily, know what is trending and adopt the right digital solution.
The growth potential of your F&B business could suffer by not adopting the right digital solution. Technology allows you to connect with customers on various capacities. You can easily reach out to more people and target the right audience using different social media channels. Furthermore, you can also communicate with customers faster through instant messages and online chats. Last but not least, the cost of production and other overhead costs with digital adoptions are comparably lower.
You lose time and resources from disorganization
What if you could spend all those hours of physically jotting down orders, sales, and expenses, on other activities that focus on your clients and business growth? Streamlining your processes and having a reliable administrative system can save you precious time and money. Instead of wasting paper and the expensive printer ink, you could send order receipts digitally. Similarly, store your contacts and important information in the secure cloud servers instead of physical bulky folders. An F&B business running its operations traditionally will have a hard time advancing at the same pace as those who adopt forward-looking digital solutions.
Staying ahead of the latest digital trends and practices could translate into exponential growth for your F&B business. Hence, it is worth looking into a comprehensive F&B digital solution and ecosystem provider where you will have immediate access to an F&B ecosystem that unifies all F&B business needs, while saving you time and money.
At Eunoia, we provide a universal, ready-to-use e-commerce platform for F&B businesses and technology providers to rapidly integrate and connect with each other, power innovation, enhance customer engagement, and increase revenue. Eunoia provides an open ecosystem which fosters cross pollination of ideas and cutting-edge solutions that aim to shape the future of the F&B industry. Learn more at www.eunoia.asia!