Wine Fiesta case study

CASE STUDIES

We help F&B business leaders to define and implement their digital strategies.

SINGAPORE WINE FIESTA 2018

Being one of the most popular wine event in Singapore, Singapore Wine Fiesta 2018 by The Straits Wine Company has always been challenged by the number of orders to be handled during and after the event. They reached out to us to help streamline their operations, with the problem statement of “How might we synchronise the order taking process with the packing and fulfilment operations so as to reduce overall waiting time by customers”.

Their sales representatives used the system to input customer orders, and their packing and collection counter used our dashboard to track the sales and pack the wines accordingly. Post the event, their logistics also used our system to track delivery orders made during the event.

ONE PLATFORM TO RULE IT ALL

Eunoia Platform has extensive features that allows different operations to pick and choose features that suits their needs. In this case, we cater to their sales representatives, collection counter, finance, and delivery logistics needs, all under one platform.

FAST SOLUTION WITHOUT HASSLE

With only 3 weeks until their event, The Straits Wine needed a solution that can be implemented instantly without a hassle. Within a day, Eunoia set up The Wine Fiesta 2018 web ordering, and within the next week we've fully adjusted the system to their requirement and even training. Eunoia Platform is designed to be the fastest, most hassle free solution with minimal training.