EngageXP's Surprise feature gamifies customer engagement by rewarding XP to customers who complete activities like reading articles and surveys. As customers earn XP milestones, they unlock surprise nudges, resulting in a highly rewarding and interactive experience.
Key benefits of Surprise Feature
Surprise feature Key Benefits:
Gamified Engagement: Customers earn XP for activities like reading articles and completing questionnaires, making their experience interactive and enjoyable.
XP Milestones and Rewards: Customers achieve milestones, unlocking surprise nudges as they progress, creating a sense of accomplishment and excitement.
Highly Rewarding: The feature enhances the customer experience, fostering a positive perception, satisfaction, and long-term loyalty.