Eunoia Platform: Tried and Trusted
Eunoia Platform is a trusted enterprise solution that has worked with multiple enterprise brands such as Frasers, ComfortDelGro, Esplanade, Primer Group and many others.
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It offers both a white-label headless commerce platform as well as a customer engagement platform to bring best practice O2O functionality to your enterprise mobile experience.
Key Features
Marketplace
Engagement
Article
Eunoia's Article feature educates customers about brands through curated content. Tracking logged-in customers' reading behavior collects valuable non-transactional data, providing deeper customer insights and generating relevant articles for further education. EngageXP also enhances the Online to Offline experience using QR codes, facilitating seamless transitions from online content to offline engagements.
Reports
Eunoia's Reports feature provides brands with valuable insights of non-transactional behaviors of the customers, specifically focusing on articles read, questionnaires answered, and milestones achieved.
This feature allows brands to gather and analyze data related to these customer interactions, offering valuable information to inform future marketing activities.
Integration
Eunoia with its open API capabilities, is well-prepared and ready to seamlessly integrate with your system such as:
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CRM/CDP Integration
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Marketing Automation Tool Integration
This integration offers numerous benefits, enabling brands to enhance their customer engagement and streamline their marketing activities
Surprise
Eunoia's Surprise feature adds gamification to the customer engagement journey, enabling brands to reward customers based on milestones achieved by earning XP (experience points) through activities like reading articles and completing surveys. These milestones unlock surprise nudges, creating an interactive and highly rewarding experience for customers.