O2Marketplace is a White Label Retail Aggregator.
The Opportunity
Omni-commerce is gaining ground and traditional retailers need a scalable digital and O2O solution to better engage consumers to stay relevant and win back sales.
Enterprise Ready
Scalable & Proven
Quick To Launch
The engine, suite of features and open API platform has been built, hardened and tested by enterprise clients.
Deployed in hours whereas other systems require weeks to months.
The Solution
Eunoia helps retail aggregators such as retail mall owners, property managers, banks empower traditional retailers with a white label marketplace software to increase revenue per sqft. and enable new revenue from their on-location captive audience.
Real Time
Gain real-time insights on actual transactions, seasonality and pricing trends.
O2O Conversion
Optimise the sales from a captive audience of customers who are physically at the location of traditional retail outlets.
Proven Product & Traction
Enterprise Ready
Our platform allows you as the enterprise to manage your fast growing ecosystem of retailers. Retailers can list their content, payments, menu, store details with your oversight. Our platform enables O2O commerce such as order ahead, dine-in and delivery, reservation with payments handled through a number of payment gateways.
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Eunoia Network
Enterprises can leverage of other enterprise's merchants in order to create additional sales channels.
Features include managing of enterprise wide marketing efforts, reconciliation of various payment methods and easy on board of existing retailers.
Eunoia has an ecosystem of retailers enterprises can connect instantly to drive promotions, engagement and better understanding of their users.
Eunoia Tools
Eunoia provides out of the box features, API and merchant apps to ensure operations remain seamless and drive key data analytics.
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Designed for Enterprise Use
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Our customers include enterprises with strong brand name recognition in their industries such as Frasers and Comfort Delgro.
How O2Marketplace Creates Value For You
RETAILERS ECOSYSTEM
Creating new services for your tenants and gain engagement and new revenue.
PROMOTIONS
VOUCHERING & POINTS
Work with your tenants to purchase vouchers and offer deals to your app users and generate new revenue from marketing activities
ORDERING & API
O2O ORDERING & PAYMENTS
Drive new orders and complementing with new payment capabilities to achieve
Transactional Revenue
Marketing: Vouchering & redemption across retailers
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Collaboration model for Eunoia retailers
Users will have access to a collection of vouchers from the different merchants in the outlet. These vouchers are readily available via API and can be included into the ordering process.
Retailers
Eunoia provides retailers with a solution to create and accept vouchers at their stores, leading to new sources for revenue.
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Marketing : Marketing across brands
Integrate with your CRM and drive marketing across all the retailers and brands within your domain.
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Payment Features: Multiple Payment Accounts
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Enable seamless, digital payment integration across major banks in the ASEAN region.
Choose from a large variety of payment methods. By having an account on any of the following payment methods you can link your account by ease on Eunoia back-end.
Payment Features: Single Checkout
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Enable multiple store checkout: Your shoppers can browse and order from multiple stalls in and make payment with one single checkout
Ordering Functionality Features: Order History
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Effective & detailed order history gives seamless experience of managing order history and transactions. You will also have an overview of live transactions. This data can give you the the performance and efficiency of each brand.t me. It's easy.
Ordering Functionality Features: Delivery Integration
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Delivery integration with Delivery Partners (Lalamove, PandaGo) means a reduced distance between your customers and their favourite dishes. You can set different zones catering to varying delivery charges across the island and allow your customers to be updated with every step of the delivery process.
Ordering Functionality Features: Kiosk Integration
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Our platforms are designed to achieve an O2O experience for the guest. Our merchants have creatively used Eunoia APIs to with kiosk integration. This allows an all-in-one platform for ordering, reservations, and seamless payment.
Case Study: Frasers Makan Master
Seamless Ordering And Payments
Eunoia provides the platform, API and necessary staging environments for our clients to design and develop their own apps quickly. Some key features include
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Aggregated dashboard view and quick management of merchants
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Promotion management at individual location or mall-wide level
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Payment processing, acceptance and reconciliation Eunoia is connected to the main payment gateways Omise, 2C2P, Grabpay.
Merchant Ecosystem
Retailers on Eunoia allows our enterprise to access menu, store and promotion and payment information. This reduces time to market and related merchant acquisition cost.
Order Fulfilment
We provide onboarding flows and processes to help store staff accept, manage and fulfill orders. We provided physical terminals to their merchants and the orders from your enterprise can be managed seamlessly on the ground.
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